Company
About IndoPass
We are Indonesia's most trusted immigration services platform - simplifying the visa, permit, and passport process for individuals and businesses alike.
Our Story
IndoPass was founded in 2020 by a team of former immigration officers and legal professionals who saw how broken and opaque the immigration process was in Indonesia. Applicants were navigating a maze of regulations, uncertain timelines, and endless paperwork – with no trusted guide.
We built IndoPass to fix that. Starting with a small team of 5 consultants handling KITAS and tourist visa applications, we've grown to a full-service platform with 24+ certified specialists, serving expats, businesses, and Indonesian nationals across 60+ countries.
Today, IndoPass handles over 5,000 applications per year with a 98.7% approval rate – making us one of the most reliable immigration services in Southeast Asia.
2020
Founded
24+
Certified Consultants
12,000+
Cases Completed
98.7%
Approval Rate
Our Core Values
Accuracy First
Every application is reviewed by a certified specialist before submission. Zero tolerance for errors.
Trusted & Secure
Your data is handled with bank-grade security and full PDPA compliance.
Fast & Transparent
Real-time application tracking so you always know where things stand.
Client First
We measure our success by your approval, not just our effort.
Deep Expertise
Our consultants average 8 years of immigration experience.
Global Reach
We handle applications not just for Indonesia but for 60+ countries worldwide.
Leadership Team
Hendra Rachman
CEO & Co-Founder
Former Head of Immigration at Ditjen Imigrasi. 15+ years in immigration policy.
Lisa Amarta
COO & Co-Founder
Ex-legal counsel at BKPM. Expert in foreign investment and business immigration.
Dion Pratama
CTO
Built end-to-end case management systems used by 5,000+ clients per year.